Stakeholder Engagement

The Kewpie Group implements the concepts of our group philosophy and policy in all communications with our customers, employees, partners, shareholders, investors, local communities, and all other stakeholders who support our activities.

*As of the end of November 2020

  Our commitment Major programs (FY2020 performance)
To respond to our customers’ confidence by delivering safe and reliable products and putting quality first in all our activities, in keeping with the Kewpie Group Code of Conduct
  • Customer Information (26,814 inquiries/comments)
  • Voluntary Declaration of Consumer-Oriented Management
  • Kewpie Community website: “Ohanashi Dining” (15,463 members)
  • Kewpie Community website: “Kewpie Mayonnaise Fan Club” (98,711 members)
To respect employee rights and refrain from all forms of discrimination and harassment, in keeping with the Kewpie Group Code of Ethics; to support diversity, respecting each employee’s individuality and aspirations for growth, in keeping with the Kewpie Group Code of Conduct
  • Training interviews, including discussions regarding performance evaluations
  • Career self-assessment (annual)
  • Employee attitude survey (biennial)
  • Joint Labor-Management Committee
  • Diversity Survey
  • Diversity discussions
To engage in free and fair competition and build transparent and healthy relationships oriented to mutual growth, in keeping with the Kewpie Group Code of Ethics
  • Communication via operating activities
  • Scheduled and unscheduled visits to supplier sites and on-site get-togethers (30 visits per year)

    * Meetings were held online instead of making physical visits in light of COVID-19

  • Initiatives with agricultural suppliers and organizations
To build transparent and healthy relationships, in keeping with the Kewpie Group Code of Ethics; to promote better understanding of the Group among investors and shareholders
  • General Meeting of Shareholders (annual) (opportunity to submit opinions in advance)
  • Financial results briefings for analysts (semiannual)
  • Complimentary shareholder tour of facilities (0 times per year)

    * Postponed due to COVID-19

Actively contribute to society, particularly through food education, and work in harmony with the local community and society as a whole, in keeping with the Kewpie Group Code of Conduct
  • “Open Kitchen” factory tours and Mayo Terrace tours (21,016 visitors)

    * Including online

  • “Mayonnaise Class” (food education) (2,938 participants)

    * Including online

  • Public lectures on food topics (56 lectures)

    * Including online

  • Nursing care events (116 lectures)

    * Including care manager participation online

  • Communication with international and domestic communities in each area
Back to Top