Dialogue with Stakeholders

Kewpie Group puts its group philosophy and policies into practice in its dialogues with stakeholders, including customers, employees, business partners, shareholders and investors, and local communities, who support our activities.

	Stance towards stakeholders	Main means of dialogue (FY2025 results)
Customers	Under our Code of Conduct, we prioritize quality above all else, striving to improve the quality of all our activities, including safety and reliability products, in order to earn the trust of our customers.	Customer Service Center (21,554 inquiries/comments per year) Voluntary Declaration of Consumer-Oriented Management Community site "KEWPIE MAYONNAISE Fan Club" (8,059 members)
Employees	Under our Code of Ethics, we respect human rights and refrain from discrimination and harassment. Furthermore, under our Code of Conduct, we promote diversity by respecting the individuality and desire for growth of each employee.	Employee attitude survey (conducted every two years) Dialogue by Labor Management Committee Executive visits to business locations Career self-declaration (once a year) Human resource development through interviews between superiors and subordinates
Business partners	Based on our Code of Ethics, we conduct fair and free competition, build transparent and healthy relationships, and contribute to mutual development.	Communication with business partners through sales activities Regular and irregular visits to raw material suppliers and on-site exchange meetings. Collaboration with farmers and organizations
Shareholders and investors	We strive to build transparent and healthy relationships based on our Code of Ethics, and to help our group be better understood.	Annual General Meeting of Shareholders (once a year) *A way to receive feedback in advance Analyst earnings briefings (twice a year) Individual investor dialogues (300 times/year) Online information sessions for individual investors (3,964 participants in total)
Community	Based on our Code of Conduct, we actively engage in social contribution activities, primarily focused on dietary education, to promote better coexistence with society and the local community.	Open Kitchen (factory tour) and Mayo Terrace tour (73,468 people/year) Including online Mayonnaise Classes (dietary education), SDGs Classes (8,854 participants/year) Including online Lectures on the theme of food (117 times/year) *Including online Communication with local communities in various areas both domestically and internationally Activity report meetings (twice a year) for organizations supported by the matching gift program "QPeace"