Stakeholder Engagement

  Our commitment Major programs (FY2018 performance)
Customers To respond to our customers’ confidence by delivering safe and reliable products and putting quality first in all our activities, in keeping with the Kewpie Group Code of Conduct
  • Customer Information (36,052 inquiries/comments)
  • Kewpie Community website: “Ohanashi Dining” (12,113 members)
  • Kewpie Community website: “Kewpie Mayonnaise Fan Club” (71,720 members)
Employees To respect employee rights and refrain from all forms of discrimination and harassment, in keeping with the Kewpie Group Code of Ethics; to support diversity, respecting each employee’s individuality and aspirations for growth, in keeping with the Kewpie Group Code of Conduct
  • Training interviews, including discussions regarding performance evaluations
  • Career self-assessment (annual)
  • Employee attitude survey (biennial)
  • Executive tour of work sites (annual)
  • Joint Labor-Management Committee
Business partners To engage in free and fair competition and build transparent and healthy relationships oriented to mutual growth, in keeping with the Kewpie Group Code of Ethics
  • Communication via operating activities
  • Scheduled and unscheduled visits to supplier sites and on-site get-togethers (more than 200 visits per year)
  • Initiatives with agricultural suppliers and organizations
Shareholders, investors To build transparent and healthy relationships, in keeping with the Kewpie Group Code of Ethics; to promote better understanding of the Group among investors and shareholders
  • General Meeting of Shareholders (annual) (opportunity to submit opinions in advance)
  • Financial results briefings for analysts (semiannual)
  • Complimentary shareholder tour of facilities (3 sites, semiannual)
Community Actively contribute to society, particularly through food education, and work in harmony with the local community and society as a whole, in keeping with the Kewpie Group Code of Conduct
  • “Open Kitchen” factory tours and Mayo Terrace tours (99,417 visitors)
  • “Mayonnaise Class” (food education) (14,203 participants)
  • Public lectures on food topics (154 lectures)
  • Nursing care events (200 events)
  • Communication with local communities in each location
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